ABOUT US: EQUIPMENT DIRECT, INC
FREQUENTLY ASKED QUESTIONS
Where are we located?
Our sales office is located at 10421 VFW Road #205 in Eagle River Alaska. Take the Main Eagle River Exit
off the Glenn Highway and turn toward downtown Eagle River, Follow the signs to
Eagle River Road. Turn right on Eagle River Road, Take the first right on VFW Road,
we are the 3rd building on the left. The Meadowcreek Building. Our office is on
the 2nd floor, to the right at the top of the stairs. You can see the equipment
from the Glenn Highway. We also have an office in Tokyo Japan and we stock equipment
in Portland Oregon, Tacoma WA, and Japan. We can provide equipment to all over the world
and direct from Japan to any location.
Are we licensed?
We are licensed by the State of Alaska Department of Commerce. Bonded with US
customs for importing.
How long have we been in
business?
We have been in general business in Alaska since 1985, construction equipment sales
exclusively since 1998
Do
we own our equipment?
All our for sale equipment is completely owned by us. Our suppliers demand cash for all
our purchases, there are no liens or encumbrances. We purchase most of our
equipment direct from the manufacturer of the equipment through a special
arrangement. This assures the highest quality used equipment. We do not get our
equipment from lower 48 auctions. You are provided a clean Bill of Sale from us after purchase.
Do we rent equipment?
Yes, we have certain Morooka crawler Carriers, Dozers, and Excavators for rent .
Can we finance equipment?
We do not offer in house financing, our prices are low for this reason. We can
refer you to banks or finance companies that we work with
See Here. Many people use home equity type loans
or credit card loans. Please inquire with Dave Flagg in sales for our current
recommended financing options.
Do we carry Parts?
Wear parts such as undercarriage, track shoes, carrier rollers, sprockets, blade
edges, bucket teeth and most maintenance parts are carried by us for your
convenience. We can obtain custom buckets, thumbs, quick connects and various
attachments for the machines we sell at very competitive prices. We can
absolutely obtain any part that you need. We have all manuals for every machine.
If someone or the dealer tells you they cannot get a part let us help.
Do we
provide service?
Our outside service is provided by a contract service arrangement with a
professional mechanic. Our thumbs are professionally installed out of
state. We have our own mechanic who goes thru every machine as it comes in for
routine service and is very knowledgeable on the equipment. Our equipment goes
thru an inspection checklist procedure that means it is ready to work when it
leaves our facility.
Do we
provide a warrantee?
This is used equipment and we will not sell a piece of equipment with a
known defect. Our business is based on referrals and we enjoy repeat customers.
We try to select low hour and late model equipment with expected good longevity.
However, we cannot estimate the lifespan of the equipment we sell and cannot
offer a warrantee at these low prices.
Some photos below to introduce us to you.
Above photo taken in Japan, Hitachi Main Manufacturing Plant
Komatsu Osaka Plant
Morooka Carrier Plant, Sunuki Japan
Dave Flagg - SALES
Stephanie Accounting
Connie Martin - Admin Assistant
PLEASE CALL US AT 1-907-696-5001 or after hours 907-952-2740 EQUIPMENT DIRECT INC home page